Privacy Policy

The main essence of our privacy policy is that we only ask for information that helps you access our site and useful to us for providing you with the best site possible. Disclosure of information will only ever be at your consent. At Glad You Asked we collect information about our users for three main reasons:

1. To help us continually improve the service we offer by knowing our users better.
2. To allow you quick, easy and personalised use to the services provided by our site.
3. To create the opportunity to present you with unsolicited updates of events and other news, with your consent.

Our principles

We do not share your information with others without your prior consent.

1. We will protect the privacy of your personal details, and will pass on your details to a local Innovista office only if you have agreed to this.
2. We will respect your e-mail privacy, and will send you unsolicited mail from Glad You Asked only if you have agreed to this.
3. We will not pass on any individual user details (including your e-mail address) unless we have your prior consent.
4. We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-parties, but these statistics will include no information that could potentially identify you or others personally.

What information does Glad You Asked collect?

If you register to use the personalised areas of our sites, we will collect some basic information from you. This will include your email address, your name, postal address, postcode/ZIP, and, if you choose, your contact telephone numbers. As well, we will ask you to register your Glad You Asked group, whether actual or intended at point of registration.

We may also ask some further, voluntary questions so we can gain a clearer understanding of our users. Your responses help us to continually develop the site and improve the way we communicate news of our services, events and resources.

We collect data listing which of our pages are most frequently visited, by which types of users, and general traffic information like what state/country you are contacting us from, and collated information of the number of visits at different times during the day.

Protection Policy

Glad You Asked follows relevant legal requirements and use all reasonable precautions to ensure only responsible third parties ever see the information, however we are not responsible for any breach of security or any actions of any third parties who receive your information by unapproved/illegal means.